It is very easy to forget, while interacting with a person over virtual media that well, it is a real person. It is not an individual problem, I feel, but I do not have any factual evidence to show it is got to do with some kind of science. But it definitely happens, and we all have faced this dehumanisation (not exactly, but that's the closest I could get to what I mean) when dealing with someone over virtual media.
This definitely happens over interactions which tend to be one-on-one rather than 'groups', because groups guarantee a difference of thoughts to come to one place in multiple forms, and thus I feel, the human is not lost in a group network. Of course, it is the same media but at the same time groups are driven either out of some common bond, or ideology. They aren't as susceptible to dehumanisation as much as individual interactions.
Mostly when chatting with either family, friends, or people whom you have recently encountered, and if the interaction is consistent, and is not coupled with actual, real life meeting (long distance friendships. relationships of any sort- business, amorous, friendly, familial), there does come a point where you forget that this person whom you are talking to actually has a life of their own, a face of their own, and you only see them as words, as a screen which flashes as a color on your mobile. This isn't consciously done. I feel this is the curse of the screen-where screen becomes more important than the person behind it.
It also becomes complicated when you get attached to the screen and forget the person. Sounds tad philosophical but it is as factual as I can get. You tend to judge people over their typing speed, what they type, when they type, why they type, how they type or well, whether they type at all. Last Seen, blue ticks are a part of this complication, rather the app works on this very psychology of humans: we want to know what the other person thinks of us, when do they think of us or the lack of thought itself. Status, DPs become a site of statements, protests, backhanded compliments, indirect jibes, what have you.
In this whole hulabaloo, one forgets the joy of actually knowing a person, to know their complications, their complexities, their different colours and moods. Even if you try, you will always find someone is not going to try enough because everyone approaches the screen differently. That mobile set in your hand, for you might be the gateway to know a person but for some other people it is just a tool to make oneself known without the interest to know. It is a subjective phenomena, people are lucky enough to talk to people online who do understand the importance of the person in the person, and not their online persona. But we all do go back to screens, and it does provide some kind of solace. Maybe it is not a curse at all but a whole new level in humans, where they simultaenously can attach and detach, love and be indifferent, care and not care,exist and not live.